Teleperformance is a true global giant in the world outsourced customer service sector. It has a turnover in excess of $3 billion, operates contact centres in 46 countries and employs around 138,000 people worldwide. It is a firm that is often the first point of contact for the customers of its clients, so it understands that first impressions count. This thinking extends to its own offices, where the design of reception areas has to say everything about its values and identity.
Teleperformance Bristol Reception
Client
Overview
Teleperformance felt that the reception of its Bristol contact centre needed a refresh. Fresh Workspace were called on to reinvigorate the space with a light, modern design that was welcoming for both visitors and employees. The result is a contemporary, airy space that has due regard for security and client confidentiality with the installation of turnstiles for the 300 staff on site.
Scope of works
- Demolition
- Ceilings
- Solid Partitioning
- Glass Partitioning
- Doors
- Lighting
- Electrical
- Voice & Data
- Comms Room
- Decoration
- Flooring
- Air Conditioning
- Graphics
- Furniture
Project
Location: Bristol
Area: 46 sq m / 495 sq ft
On Site: 5 weeks
Gallery
“Fresh workspace supported us throughout the process from planning through to completion of the works. Their pro-active approach to solving unforeseen problems and managing costs was invaluable. Mark Finnie - Executive Head of Finance”
view this project“Fresh Workspace provided us with an expert guiding hand at all stages of the refurbishment of our office space. The results they achieved outshone our expectations. Andrew Dodson, Scheme Director”
view this project“The design of the offices wasn’t merely an update on what we’d done before. It reflected an entirely new approach to the business and was a key part of a new message about our values and identity. We couldn’t be happier about the dedication, professionalism and creativity Fresh brought to the project.”
view this project“Fresh have continually delivered an excellent service and have been hugely beneficial to our organisation. A pleasure to work with.”
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