Teleperformance is a true global giant in the world outsourced customer service sector. It has a turnover in excess of $3 billion, operates contact centres in 46 countries and employs around 138,000 people worldwide. It is a firm that is often the first point of contact for the customers of its clients, so it understands that first impressions count. This thinking extends to its own offices, where the design of reception areas has to say everything about its values and identity.
Teleperformance felt that the reception of its Bristol contact centre needed a refresh. Fresh Workspace were called on to reinvigorate the space with a light, modern design that was welcoming for both visitors and employees. The result is a contemporary, airy space that has due regard for security and client confidentiality with the installation of turnstiles for the 300 staff on site.
Scope of works
- Solid Partitioning
- Glass Partitioning
- Voice & Data
- Comms Room
- Air Conditioning
Area: 46 sq m / 495 sq ft
On Site: 5 weeks
We spent a very long time in the planning process to ensure that the Reception refurbishment reflected the correct image for Teleperformance. The visuals provided by Fresh Workspace allowed us to explore a number of options before deciding on the final scheme. The selection of the turnstiles was critical due to the high footfall and their impact on the scheme. Fresh Workspace delivered the project on time and more crucially, on budget.”
Take a look at other projects
Dewynters is a specialist marketing agency that helps live connect with an audience in the most innovative and effective ways.
Location: The Strand, London
Area: 3 Floors in total – 1,336 sq m / 14,379 sq ft
On Site: 7 weeks
Teleperformance has a turnover in excess of $3.6 billion, operates contact centres in 46 countries and employs around 138,000 people worldwide.
Location: Ashby de la Zouch
Area: 152 sq m / 1,636 sq ft
On Site: 2 weeks
Contact us for a no obligation consultation