Teleperformance is a true global giant in the world outsourced customer service sector. It has a turnover in excess of $3 billion, operates contact centres in 46 countries and employs around 138,000 people worldwide. The scale and global scope of the business means that its management team must have access to space that enhances their decision making and allows them to collaborate across national boundaries with colleagues in other geographies.
Teleperformance Control Room
Client
Scope of works
- Demolition
- Ceilings
- Solid Partitioning
- Glass Partitioning
- Blinds
- Doors
- Lighting
- Electrical
- Voice & Data
- Comms Room
- Life Safety
- Decoration
- Flooring
- Furniture
Project
Location: Bristol
Area: 86 sq m / 925 sq ft
On Site: 5 weeks
Overview
As a global business, Teleperformance needed a new central control centre to manage and communicate with its operations in both its UK and South African operations. Fresh Workspace were commissioned to create a space for the control centre and supply the technological infrastructure needed for a multi-screen solution for managers in the centre. The entire project was fulfilled from brief to handover in 10 weeks.
Gallery
prev
next
case studies
Take a look at other projects
case studies
Take a look at other projects
TM Group - Innovation Zone
TM Group is a forward-thinking technology business that is using software and data to provide more efficient, more accurate and easy to use services for conveyancers and other property professionals.
Location: Swindon
Area: 1 floor Total 496 sqm / 5,339 sq ft
On Site: 4 weeks
view case study
