Teleperformance is a true global giant in the world outsourced customer service sector. It has a turnover in excess of $3 billion, operates contact centres in 46 countries and employs around 138,000 people worldwide. The scale and global scope of the business means that its management team must have access to space that enhances their decision making and allows them to collaborate across national boundaries with colleagues in other geographies.
Teleperformance Control Room
Client
Overview
As a global business, Teleperformance needed a new central control centre to manage and communicate with its operations in both its UK and South African operations. Fresh Workspace were commissioned to create a space for the control centre and supply the technological infrastructure needed for a multi-screen solution for managers in the centre. The entire project was fulfilled from brief to handover in 10 weeks.
Scope of works
- Demolition
- Ceilings
- Solid Partitioning
- Glass Partitioning
- Blinds
- Doors
- Lighting
- Electrical
- Voice & Data
- Comms Room
- Life Safety
- Decoration
- Flooring
- Furniture
Project
Location: Bristol
Area: 86 sq m / 925 sq ft
On Site: 5 weeks
Gallery
“Fresh workspace supported us throughout the process from planning through to completion of the works. Their pro-active approach to solving unforeseen problems and managing costs was invaluable. Mark Finnie - Executive Head of Finance”
view this project“Fresh Workspace provided us with an expert guiding hand at all stages of the refurbishment of our office space. The results they achieved outshone our expectations. Andrew Dodson, Scheme Director”
view this project“The design of the offices wasn’t merely an update on what we’d done before. It reflected an entirely new approach to the business and was a key part of a new message about our values and identity. We couldn’t be happier about the dedication, professionalism and creativity Fresh brought to the project.”
view this project“Fresh have continually delivered an excellent service and have been hugely beneficial to our organisation. A pleasure to work with.”
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